By accessing or using ColdMail ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.

ColdMail provides AI-powered analysis of cold emails, direct messages, and AI prompts to help improve your writing effectiveness. The Service includes:

• Email and DM content analysis
• AI Prompt improvement and optimization
• Spam detection and prevention suggestions
• Personalization recommendations
• Structure and readability scoring
• AI-powered improvement suggestions

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use of your account
• Accept responsibility for all activities under your account

ColdMail Pro provides generous usage for normal business purposes. To ensure service quality for all users:

• Free Tier: Limited to 6 analyses total (shared between email analyzer and prompt improver)
• Paid Users: Entitled to up to 200 analyses per calendar month
• Unused analyses do not roll over to the next month
• Monthly limits reset on the first day of each calendar month

Note: We reserve the right to contact users who significantly exceed these limits to discuss their needs. Excessive or automated usage may be subject to review.

You agree NOT to use the Service to:

• Send spam, phishing, or malicious emails
• Automate or script requests to the Service (API abuse)
• Resell, redistribute, or sublicense access to the Service
• Attempt to reverse-engineer or circumvent security measures
• Violate any applicable laws or regulations
• Harass, abuse, or harm others through analyzed content

Violation of these terms may result in immediate account suspension without refund.

For paid features:

• One-Time Payment: ColdMail Pro is a one-time payment of $20 USD
• No Recurring Fees: There are no subscriptions or hidden charges
• Immediate Access: Premium features are unlocked immediately upon successful payment
• Payment Processing: All payments are processed securely through PayPal

We offer a 7-day money-back guarantee for paid users who are not satisfied with the Service.

• Refund requests must be made within 7 days of purchase
• Contact us at sptcoldmail@gmail.com to request a refund
• Refunds are processed within 5-7 business days
• Refunds may be denied for accounts showing signs of abuse

The Service, including its design, features, and content, is owned by ColdMail and protected by intellectual property laws.

• You retain ownership of your email/DM/prompt content
• We do not claim ownership of content you submit for analysis
• You grant us a limited license to process your content solely for providing the Service
• Analysis results are for your personal/business use only

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

• We do not guarantee that the Service will be error-free or uninterrupted
• AI-generated suggestions are recommendations only, not guarantees of email success
• We are not responsible for the effectiveness of your outreach campaigns
• Results may vary based on content quality, target audience, and other factors

To the maximum extent permitted by law:

• ColdMail shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the Service
• We are not liable for any loss of business, revenue, or data

We reserve the right to suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activity
• Abuse the Service or other users
• Fail to pay applicable fees

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.

If you have any questions about these Terms of Service, please contact us:

• Email: sptcoldmail@gmail.com
• Contact Page: Visit our contact page